Last October, Needle Nicely switched our credit card processor to one handled by PNC, which has our checking account as well as my personal checking and saving accounts. The bank sent a representative to set up the Compass equipment. It took several months for my customers to notice that their American Express statement showed the charge as one for "The Big Needle" rather than for Needle Nicely. After several people asked if I had sold the business, I realized I needed to contact the bank. The representative changed my machine's entry to Needle Nicely; but American Express did not change their entry so the problem persisted. They have been contacted and I assume they have changed things.
The problem arose because Trubey owned Needle Nicely, Inc., doing business as (dba) Needle Nicely. When I bought the business from her, I had the choice to incorporate as Needle Nicely II or some such, or have an entirely different corporate name. One of my employees always referred to me as "The Big Needle", so that is the name I chose for the corporation. Again, we are doing business as (dba) Needle Nicely.